Last updated: September 7, 2025
R&R Computer Solutions ("we," "us," or "our") respects your privacy. This policy describes what we collect, how we use it, and your choices. Our website and services are intended for organizations and adult individuals. We do not target or provide services for children.
We host and manage certain services for clients, such as cloud backup, mailing lists for client organizations, and a Grist instance for data management (collectively, “Hosted Services”).
For Hosted Services, any data that you or your organization upload, store, or process using our systems (“Customer Data”) belongs to you. We do not claim ownership over Customer Data. We do not share, rent, trade, or sell Customer Data. We do not use Customer Data for our own marketing or product development without your explicit, prior consent.
We access and process Customer Data only as reasonably necessary to provide, maintain, secure, back up, and support the Hosted Services, to prevent or address service or security issues, to comply with law, or as otherwise instructed by you. Use of the Hosted Services grants us the right to perform the technical operations required to deliver them, including transmitting, storing, backing up, and scanning data for security, integrity, and reliability.
We use reputable third‑party infrastructure, software, and storage providers to operate our website and Hosted Services. These providers act as our subprocessors and may process personal information and Customer Data solely to deliver the contracted services to us. We require appropriate confidentiality, security, and data protection commitments from these providers. We do not permit them to use information for their own purposes.
We do not share, rent, trade, or sell personal information with third parties. We may use infrastructure providers (for example, website hosting, storage/backup, email delivery, and application hosting) to operate our services. These providers process information solely on our behalf and under confidentiality obligations.
To enhance reliability and disaster recovery, we maintain backups for Hosted Services. Backup retention schedules vary by system and are designed for service continuity—not for long‑term archival unless explicitly arranged with you. Upon termination of services or your request, we will delete Customer Data from active systems and, within a reasonable period, from backups, subject to legal obligations and technical limitations.
We retain personal information only as long as needed for the purposes described above or as required by law. We delete or anonymize information when it’s no longer necessary.
We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is 100% secure, but we work to protect your information.
For Hosted Services, you are responsible for the content of Customer Data and for ensuring you have the right to process it. Where applicable, please provide appropriate notices to and obtain any required permissions from the individuals whose information you store in the Hosted Services.
We do not use tracking cookies or targeted advertising. Browser “Do Not Track” signals do not change our limited practices.
We may update this policy from time to time. The "Last updated" date reflects the latest changes. Material updates will be posted on this page.
Questions or requests about this policy can be sent to:
R&R Computer Solutions
646 W. Park St., Suite 2030C
Honesdale, PA 18431
Email: walt@r2infosys.com
Phone: (215) 820-0165